Business Communication Skills: Breakthrough Techniques

Sally Susman - Executive Vice President & Chief Corporate Affairs Officer, Pfizer

Welcome to “Business Communication Skills: Breakthrough Techniques,” a comprehensive course designed to elevate your communication prowess in the business world.

Communication is the cornerstone of all human interactions, and it’s even more crucial in the professional arena. This course amalgamates different facets of business communication—body language, clarity, candor, creativity, honesty, public relations, vocal distinction, humor, legacy building, and much more—to offer a holistic approach to mastering this vital skill.

Each course section taps into expert insights, real-world case studies, and actionable exercises to make you a breakthrough communicator. If you’ve ever wanted to convey your ideas more clearly, build stronger relationships, or become a more persuasive leader, then this course is for you. Let’s embark on a transformative journey together!

$97.00

Business Communication Skills Intro with Sally Susman

Overview

 

The course includes a combination of on-demand video, PDFs, workbooks, slideshows, and an exit survey to ensure a holistic learning.  Ideal for professionals looking to elevate their communication skills in every aspect of their career.

  • Master the subtle cues of body language to improve interpersonal relationships.
  • Gain the skills to articulate your thoughts with unparalleled clarity.
  • Understand and harness the power of candor in the business environment.
  • Develop your creativity through techniques aimed at enhancing curiosity.
  • Build a culture of honesty and appreciation, both individually and corporately.
  • Acquire the knowledge to navigate public relations and media communications.
  • Craft a unique vocal identity to make your presence felt.
  • Leverage humor as a tool for healing and community building.
  • Learn how to create a lasting legacy through your work and communications.

Ideal for professionals looking to elevate their communication skills in every aspect of their career.

Course Curriculum

Chapter 1

Silent Signals: The Power of Body Language

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  • Lesson 1: Journey to Mastery: Navigating Business Communication

  • Lesson 2: Achieving Clarity as a Business Professional

  • Lesson 3: Set a Bold Intention to Ignite Change

  • Lesson 4: Creating Action Steps for Intentions

  • Lesson 5: Overcoming Obstacles - Be Proactive

  • Lesson 6: The Benchmark of Intention is Clarity

  • Lesson 7: Setting Intentions Exercise - PDF

  • Lesson 8: Setting Attention And Taking Action Workbook - PDF

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6 lessons, 6 Videos + 2 PDF Downloadable Worksheets + Quiz

Chapter 2

Crystal Clear: Navigating Business with Precision

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  • Lesson 1: Honesty is Priceless

  • Lesson 2: The Duty of Corporate Communication

  • Lesson 3: Candor Can Save Lives

  • Lesson 4: The Power of Candor in Effective Communication- PDF

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3 lessons, 3 Videos + 1 PDF Downloadable Worksheet + Quiz

Chapter 3

Practice Makes Perfect: Crafting Positive Narratives

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  • Lesson 1: The Nature of Breakthrough Communicators

  • Lesson 2: Curiosity Drives Creativity

  • Lesson 3: Techniques to Boost Creativity

  • Lesson 4: Think Like a Journalist

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4 lessons, 4 Videos + 0 PDF Downloadable Worksheets + Quiz

Chapter 4

The Transformative Power of Honesty

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  • Lesson 1: The Powerful Tool of Gratitude

  • Lesson 2: The Four Keys to Appreciation

  • Lesson 3: The Secret of Graciousness

  • Lesson 4: The Habit of Thanks Workbook - PDF

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3 lessons, 3 Videos + 1 PDF Downloadable Worksheet + Quiz

Chapter 5

The Winning Habits of Break-Through Communicators

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  • Lesson 1: The Power of the Pause

  • Lesson 2: The 5-Point Framework for Public Relations

  • Lesson 3: How to Handle the Media

  • Lesson 4: Crucial Crisis Response Guidelines

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4 lessons, 4 Videos + 0 PDF Downloadable Worksheets + Quiz

Chapter 6

Crafting a Unique Vocal Identity

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  • Lesson 1: Finding your Voice

  • Lesson 2: The 8 Elements of Pitch to Achieve Distinction

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2 lessons, 2 Videos + 0 PDF Downloadable Worksheets + Quiz

Chapter 7

Disarm With Humility, Empower with Truth

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  • Lesson 1: The Power of Humility

  • Lesson 2: The Winning Tactics of a Humble Leader

  • Lesson 3: What Makes a Great Leader

  • Lesson 4: Staying Humble as a Leader Slideshow

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3 lessons, 3 Videos + 1 PDF Downloadable Worksheet + Quiz

Chapter 8

The Healing Power of Humor

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  • Lesson 1: Humor is the Antidote

  • Lesson 2: Creating Connection and Community

  • Lesson 3: What Kind of Humor to Avoid

  • Lesson 4: How to Fine-Tune Your Use of Humor

  • Lesson 5: Humor as a Source of Introspection Worksheet

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4 lessons, 4 Videos + 1 PDF Downloadable Worksheet + Quiz

Chapter 9

Timeless Tales: Leaving a Lasting Legacy

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  • Lesson 1: Creating Value and Legacy with Documentation

  • Lesson 2: Memorialize Your Work

  • Lesson 3: The Truths of Struggle and Triumph

  • Lesson 4: The Last Word

  • Lesson 5: Write Your Own Obituary Worksheet

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4 lessons, 4 Videos + 1 PDF Downloadable Worksheet + Quiz

Chapter 10

Full Circle: Mastering the Symphony of Business Communication

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  • Lesson 1: The Intentional Work of Bridge Building

  • Lesson 2: Sally Susman Complete Workbook

  • Lesson 3: Sally Susman Complete Workbook

  • Final Assessment

  • Exit survey

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3 lessons, 1 Video + 2 PDF Downloadable Worksheets + 1 Quiz

Business  Communication Skills Mastery

"Business Communication Skills: Breakthrough Techniques" offers a comprehensive and multifaceted approach to upskilling your business communication. It's not just about words; it's about the entire package—body language, tonality, clarity, and even humor. The course is structured into several key modules, each delving into a unique aspect of communication. Taught by the incisive and renowned Sally Susman. You will learn all you need to know about mastering business communication skills. Delivered with on-demand video learning by genconnectU. The course also includes modules that touch on essential soft skills like candor, creativity, and honesty, which are often underrepresented but hugely impactful in business settings.

Practical Tools for Immediate Application

One of the standout features of this course is its emphasis on practical application. Each module comes equipped with actionable steps, exercises, and workbooks that encourage you to put theory into practice. Whether it's a workbook that guides you in setting bold intentions or a slideshow that helps you understand the power of staying humble as a leader, you'll find a treasure trove of resources designed for immediate application. You will also engage in interactive exercises, including role-plays and case studies, simulating real-world business scenarios. This practical approach ensures that you don't just learn, but actively integrate these communication skills into your daily professional life.

Holistic Skill Development for Career Advancement

As you journey through this course, you'll not only develop specialized skills but also build a holistic set of communication capabilities that are invaluable in the business world. This final module serves as a capstone experience, enabling you to articulate and execute your newly acquired skills seamlessly. Alongside the final assessment and exit survey, this ensures that you're well-prepared to take your business communication skills to new heights, whether you're a budding professional or a seasoned executive. With its multidimensional approach, focus on practical application, and commitment to holistic skill development, this is the definitive course for anyone serious about excelling in the world of business communication.
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