Regardless of your career role, mastering the art of authentically communicating to your customers, team or boss or colleagues is essential to your success.

In business, everyone has a client! High functioning companies – and professionals – understand everyone is responsible for growth. And everyone impacts the bottom line – directly or indirectly.

Molly Sargent shares her expertise and decades of communications training to help you master the art of establishing authentic connections with your customers and colleagues.

In this course you will learn how to effectively lead client-facing meetings and presentations to win business with clients. You will strengthen skills essential to being an authentic leader. You will master the skills of how to assess and understand client needs, how to build trust, the art of effective listening and asking questions that deliver results. Molly also will teach you how through great teamwork, you can win the business of your clients.

Molly Sargent, Founder and CEO of ProImpress has served as coach and facilitator to hundreds of top global companies in some of the most competitive industries in the world. These include: Financial Services, (Aetna, American Express, Bank of America, Bessemer Trust, Citi, Goldman Sachs, JPMorgan, Key Bank, MassMutual, MasterCard, Merrill Lynch, MetLife, Prudential, Vanguard) Professional Services (Deloitte, Johnson & Johnson, Navigant Consulting, PWC), BioTech/Pharmaceuticals (Boehringer Ingelheim, Eisai, Pfizer), High Tech (GE ED&C, Honeywell, IBM, Union Carbide/Sikorsky), Media, Hospitality and more (Americares, AT&T, HBO Networks, Martha Stewart Omnimedia, Marriott International).

What will I get from this course?

In this course, Molly leads you through the anatomy of great presentation to effectively win clients over and gain their business. She teaches you how to lead meetings and capture and hold the attention of your clients’ by leading authentic presentations. In this course you will learn the power of body language and nonverbal communication techniques to ultimately bring about positive results. You’ll be able to better handle objections and carry out meetings fully and ultimately close with confidence to drive your business goals. Overall, this course is designed to help you plan the most successful meetings with clients so that every meeting you have is flawless and unique to you and your clients.